{"id":2553,"date":"2020-09-13T12:21:34","date_gmt":"2020-09-13T11:21:34","guid":{"rendered":"https:\/\/snlinformatica.it\/portal\/?page_id=2553"},"modified":"2024-01-19T13:08:51","modified_gmt":"2024-01-19T12:08:51","slug":"snl-ticket-controlpanel","status":"publish","type":"page","link":"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/","title":{"rendered":"SNL Support Ticket"},"content":{"rendered":"<p><section class=\"kc-elm kc-css-866672 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-396121 kc_col-sm-12 kc_column kc_col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-52966 kc_row kc_row_inner\"><div class=\"kc-elm kc-css-325171 kc_col-sm-12 kc_column_inner kc_col-sm-12\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-887212 kc_text_block\"><\/p>\n<p>\n<strong>Accesso Assistenza Remota Gotoassist Customer <\/strong><\/p>\n<p>Prestare attenzione in caso di richieste indesiderate di accesso al computer.<br \/>Partecipare a sessioni di supporto solo con persone conosciute e affidabili.<br \/><strong>Inserire il vostro nome e la chiave di supporto ricevuta dal tecnico per stabilire la connessione di supporto<\/strong><\/p>\n<form action=\"https:\/\/www.fastsupport.com\/servlet\/download\/customerDownload\" method=\"POST\" name=\"ssid\">\n<table border=\"0\">\n<tbody>\n<tr>\n<td>Inserire il proprio nome:<\/td>\n<td><input name=\"name\" size=\"20\" type=\"TEXT\" \/><\/td>\n<\/tr>\n<tr>\n<td>Digita la chiave di supporto ricevuta dal tecnico:<\/td>\n<td><input name=\"supportSessionId\" size=\"20\" type=\"TEXT\" \/><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><input type=\"SUBMIT\" value=\"Connetti\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/form>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-61933 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-269410 kc_col-sm-12 kc_column kc_col-sm-12\"><div class=\"kc-col-container\"><div class=\"jsst-main-up-wrapper js-ticket-dashboard-container\">\n    <div class=\"js-ticket-dashboard-main-content\">\n\n\t\t<div id=\"jsst-header-main-wrapper\"><div id=\"jsst-header\" class=\"\"><div id=\"jsst-tabs-wrp\" class=\"\"><span class=\"jsst-header-tab js-ticket-homeclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/control-panel\">Pannello Principale<\/a><\/span><span class=\"jsst-header-tab js-ticket-openticketclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/add-ticket\">Crea  Ticket<\/a><\/span><span class=\"jsst-header-tab js-ticket-myticket\"><a class=\"js-cp-menu-link\" href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/my-tickets\">I Miei Ticket<\/a><\/span><span class=\"jsst-header-tab js-ticket-loginlogoutclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/login\">Login<\/a><\/span><\/div><\/div><\/div>\n\n    <main class=\"js-ticket-dashboard-main\">\n        <!-- cp links for user -->\n                        <aside class=\"js-ticket-dashboard-left-menu\"><!-- Dashboard Links -->\n                    <div class=\"js-ticket-menu-header\">Collegamenti<\/div>\n                    <ul class=\"js-ticket-menu-links\">\n                                                    <li>\n                                <a  href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/add-ticket\">\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#10b981\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                                        <path d=\"M11 4H4a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2v-7\"><\/path>\n                                        <path d=\"M18.5 2.5a2.121 2.121 0 0 1 3 3L12 15l-4 1 1-4 9.5-9.5z\"><\/path>\n                                    <\/svg>\n                                    <span>Crea  Ticket<\/span>\n                                <\/a>\n                            <\/li>\n                                                        <li>\n                                <a href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/my-tickets\">\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#f59e0b\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                                        <path d=\"M22 12h-6l-2 3h-4l-2-3H2\"><\/path>\n                                        <path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"><\/path>\n                                    <\/svg>\n                                    <span>I Miei Ticket<\/span>\n                                <\/a>\n                            <\/li>\n                                                        <li>\n                                <a href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/ticket-status\">\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3b82f6\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                                        <polyline points=\"22 12 18 12 15 21 9 3 6 12 2 12\"><\/polyline>\n                                    <\/svg>\n                                    <span>Stato Ticket<\/span>\n                                <\/a>\n                            <\/li>\n                                                        <li>\n                                <a href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/gdpr-data-compliance-actions\">\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"#6366f1\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                                      <circle cx=\"8\" cy=\"7\" r=\"4\"\/>\n                                      <path d=\"M12 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/>\n                                      <path d=\"M15 11h6v9h-6z\"\/>\n                                      <path d=\"M15 11h6l-1-3h-4z\"\/>\n                                    <\/svg>\n                                    <span>Dati Utente<\/span>\n                                <\/a>\n                            <\/li>\n                                                                <li>\n                                        <a href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/login\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#6b7280\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\n                                                <path d=\"M15 3h4a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2h-4\"><\/path>\n                                                <polyline points=\"10 17 15 12 10 7\"><\/polyline>\n                                                <line x1=\"15\" y1=\"12\" x2=\"3\" y2=\"12\"><\/line>\n                                            <\/svg>\n                                            <span>Accedi<\/span>\n                                        <\/a>\n                                    <\/li>\n                                                        <\/ul>\n                <\/aside>\n                \n        <!-- cp links for agent -->\n                <div class=\"js-ticket-dashboard-content-area\">\n                            <div class=\"js-ticket-welcome-header\">\n                    <div class=\"js-ticket-welcome-left\">\n                        <img decoding=\"async\" alt=\"immagine\" src=\"https:\/\/snlinformatica.it\/portal\/wp-content\/plugins\/js-support-ticket\/\/includes\/images\/user.png\" class=\"js-ticket-welcome-avatar\" \/>                        <div>\n                            <span>\n                                Welcome back to                                , Supporto &amp; Ticket Snlinform@tica!                            <\/span>\n                            <p>As a visitor, you can easily create a support ticket by sharing your issue details.<\/p>\n                        <\/div>\n                    <\/div>\n                    <div class=\"js-ticket-welcome-actions\">\n                    <\/div>\n                <\/div>\n                <div class=\"js-ticket-card\">\n                                        <span>Have an issue?<\/span>\n                    <p>Our support team is here to help. Create a new ticket to get started.<\/p>\n                    <a  href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/add-ticket\" class=\"js-ticket-button\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                            <line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"><\/line>\n                            <line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line>\n                        <\/svg>\n                        Create New Ticket                    <\/a>\n                <\/div>\n                <div class=\"js-ticket-card\">\n                    <span>Controlla stato ticket<\/span>\n                    <p>Enter your information to check the status of your existing ticket.<\/p>\n                    <a href=\"https:\/\/snlinformatica.it\/portal\/snl-ticket-controlpanel\/ticket-status\" class=\"js-ticket-button\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                            <line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"><\/line>\n                            <line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line>\n                        <\/svg>\n                        Controlla stato ticket                    <\/a>\n                <\/div>\n                        <!-- latest user tickets -->\n                        <!-- latest agent tickets -->\n                        <!-- count boxes -->\n                        \n            <!-- agent data chart -->\n                                <\/div>\n    <\/main>\n\n\n    <div id=\"js-ticket-main-black-background\" style=\"display:none;\"><\/div>\n    <div id=\"js-ticket-main-popup\" style=\"display:none;\">\n        <span id=\"js-ticket-popup-title\"><\/span>\n        <span id=\"js-ticket-popup-close-button\"><\/span>\n        <div id=\"js-ticket-main-content\"><\/div>\n        <div id=\"js-ticket-main-downloadallbtn\"><\/div>\n    <\/div>\n\n    \n    <\/div>\n<\/div>\n\n<div class=\"kc-elm kc-css-124270\" style=\"height: 70px; clear: both; width:100%;\"><\/div><\/div><\/div><\/div><\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2553","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/pages\/2553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/comments?post=2553"}],"version-history":[{"count":25,"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/pages\/2553\/revisions"}],"predecessor-version":[{"id":3172,"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/pages\/2553\/revisions\/3172"}],"wp:attachment":[{"href":"https:\/\/snlinformatica.it\/portal\/wp-json\/wp\/v2\/media?parent=2553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}